Your Store Data Stays Yours. Period.
Single-tenant database partitions, TLS 1.3 encryption, automatic PII redaction, and strict zero foundation model training guarantees.
Your Store Data Stays Yours. Period.
Single-tenant database partitions, TLS 1.3 encryption, automatic PII redaction, and strict zero foundation model training guarantees.
Customer records, order histories, and chat logs are partitioned by merchant ID with strict cryptographic keys.
All incoming events from Shopify, WooCommerce, Steadfast, and Meta APIs require HMAC SHA-256 header validation.
Your proprietary catalog data and private customer chats are never used to train generalized foundation models.
Every order mutation performed by autonomous agents produces an unalterable JSON audit log with reason code.
Customer Data Leaks in E-Commerce AI
Public LLMs frequently leak customer names, phone numbers, and order histories when un-sanitized data is fed into generalized training pools without encryption or tenancy boundaries.
Single-Tenant Database Partitions
Zero Cross-BleedCustomer profiles, orders, and tickets are strictly isolated within dedicated database partitions to prevent cross-tenant data bleed.
Zero Foundation Model Training
Zero TrainingYour store policies, customer conversations, and order details are never used to train generalized commercial LLMs.
Automatic PII Redaction
PII Shield ActiveCredit card numbers, National IDs, and sensitive phone credentials are scrubbed by an in-memory regex sanitization layer prior to LLM processing.
Cryptographic HMAC Signatures
HMAC SHA-256All incoming webhooks from Shopify, WooCommerce, and couriers are validated using cryptographic HMAC SHA-256 signatures.
Security & Data Governance Flow
How every layer of our ecommerce data pipeline complies with international data privacy standards.
TLS 1.3 Transport Encryption
All browser and webhook requests are encrypted in transit using modern TLS 1.3.
In-Memory PII Masking
Customer sensitive data is anonymized before passing to classification models.
Encrypted AES-256 Storage
Resting database partitions utilize AES-256 with merchant-isolated keys.
Ready to review our Enterprise Data Protection Agreement?
Request our SOC-ready security whitepaper and architectural privacy breakdown.
Autonomous AI Store Actions & Resolution Engine
Set strict boundary policies. Let Fihi execute order cancellations, address updates, returns, and inventory checks with 100% deterministic guardrails.
Ecommerce Integrations Ecosystem & Webhook Hub
From storefront engines and couriers to email marketing and subscription billing. Sync customer data and order actions across all your tools in two clicks.
Fihi Technical, Operational & Billing Questions
Everything you need to know about how Fihi executes safe order actions, trains on your store policies, and integrates into your existing commerce stack.