Test Drive Fihi's Autonomous Engine in Real Time.
Simulate customer interactions, trigger live order modifications, inspect policy guardrails, and see exact confidence scores before deploying to your customers.
Test Drive Fihi's Autonomous Engine in Real Time.
Simulate customer interactions, trigger live order modifications, inspect policy guardrails, and see exact confidence scores before deploying to your customers.
Station: Storefront Intake · Omnichannel Simulation
"Customer: 'Will Size L fit 42in chest? Is Olive Green in stock?'"
Catalog query: SKU-8902 · In Stock: 8 units · Fit Profile: True to Size
Customer visits PDP and asks about chest sizing for heavyweight hoodie.
The Fear of Deploying AI Blind
Merchants are terrified that an untested AI will make false promises to real customers or issue duplicate refunds. Traditional software provides no safe way to test before launch.
Pre-Loaded Interactive Scenarios
4 Realistic CasesTest real-world scenarios: urgent cancellations, address edits, delayed couriers, and sizing consultations with realistic simulated store APIs.
Live Policy & Guardrail Inspector
Full TransparencyWatch the policy engine evaluate each rule: order status, time window, customer risk score, and API payload formatting in real time.
Confidence Threshold Tuning
Custom ThresholdsAdjust the confidence slider from 70% to 99% and observe how higher thresholds increase safety while lower thresholds maximize automated deflection.
1-Click Historical Backtest
Read-Only OAuthConnect your store in read-only mode to backtest against past resolved tickets, proving exact resolution rates before going live.
Sandbox Simulation Loop
How every customer touchpoint across channels triggers isolated deterministic state machines.
Select Test Customer Inquiry
Choose a simulated high-stakes request or type a custom inquiry in the sandbox.
Inspect Rule Evaluation Trace
Watch policies evaluate time windows, fulfillment status, and customer risk.
Review Executed API Payload
Verify the simulated API mutation and customer confirmation message.
Ready to test your live store catalog in our interactive sandbox?
Connect your store in read-only sandbox mode and experience full omnichannel autonomy.
Autonomous AI Store Actions & Resolution Engine
Set strict boundary policies. Let Fihi execute order cancellations, address updates, returns, and inventory checks with 100% deterministic guardrails.
Ecommerce Automation Workflows & Rule Builder
Design visual if-then triggers that automatically tag tickets, assign specialized agents, notify warehouse managers, and execute immediate actions.
Ecommerce AI Knowledge Base & Policy Training
Sync your existing Help Center, paste return policy links, or upload PDF sizing charts. Fihi grounds every response strictly in verified merchant data.