Connects Natively to Your Entire Commerce Ecosystem.
From storefront engines and couriers to email marketing and subscription billing. Sync customer data and order actions across all your tools in two clicks.
Connects Natively to Your Entire Commerce Ecosystem.
From storefront engines and couriers to email marketing and subscription billing. Sync customer data and order actions across all your tools in two clicks.
Deep GraphQL Admin API integration: real-time order lookups, inventory sync, refunds, and address edits.
Direct WordPress / WooCommerce 2-way sync supporting custom checkout metafields and bKash/Nagad gateways.
Automated consignment entry, tracking updates, and delivery status webhooks across Bangladesh.
Real-time parcel status, city-to-city consignment tracking, and automated pickup requests.
Official Meta Cloud connection: 2-way live chat, interactive button templates, and automated COD verification.
Surface recent marketing email clicks, customer lifetime value tiers, and targeted campaign segments.
Allow customers to pause, skip, or modify recurring subscription orders directly inside chat.
Cross-border shipment tracking, customs document verification, and estimated international delivery dates.
Unified Instagram Direct Messages, story mentions, and ad post comment resolution in one inbox.
Integration Headaches with Legacy Helpdesks
Traditional support tools require expensive middleware and brittle Zapier integrations just to show tracking numbers or update addresses, breaking during peak sales.
Native Storefront Platforms
Shopify & WooDeep 2-way read/write sync with Shopify Plus, standard Shopify, WooCommerce, and custom headless storefronts via GraphQL and REST endpoints.
Regional & Global Logistics Carriers
Pathao & SteadfastPre-integrated with South Asian couriers (Pathao, Steadfast, RedX) and global leaders (DHL, FedEx, UPS) for automatic tracking updates and label creation.
Retention & Subscription Platforms
Klaviyo & RechargeEnrich support chats with Klaviyo email campaign telemetry, Recharge subscription management, and loyalty points balances.
Official Meta & WhatsApp Gateways
Meta Cloud PartnerCompliant, official Meta Business API connections ensure high delivery rates, verified business badges, and zero risk of phone number blocking.
2-Way Integration Pipeline
How partner webhooks, token exchanges, and payload retries are securely managed.
OAuth2 Application Authorization
Connect your Shopify or WooCommerce store in under 3 minutes with zero coding.
Event-Driven Webhook Subscription
Orders, fulfillment updates, and courier transit checkpoints stream in real time.
Synchronized State Mutation
Cancellations, address modifications, and refunds sync back to your store instantly.
Ready to link your existing e-commerce and courier tech stack?
Pre-built certified connectors for Shopify, Steadfast, bKash, and WhatsApp API.
3-Pane Omnichannel Unified Conversation Inbox
Consolidate email, storefront chat, WhatsApp, Instagram DMs, and Facebook inquiries into a high-speed command center with native order modification actions at your fingertips.
Autonomous AI Store Actions & Resolution Engine
Set strict boundary policies. Let Fihi execute order cancellations, address updates, returns, and inventory checks with 100% deterministic guardrails.
Ecommerce Customer & Order Context Sidebar
Every support ticket is automatically enriched with lifetime order value, real-time courier checkpoints, past return frequencies, and instant store actions.