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MODULE 58 SPECIFICATION/Storefront Conversational Sales

A Live Chat Widget Customers Actually Love Using.

Sub-50ms lightweight script. Embedded order lookups, real-time product recommendations, and instant answers in your authentic brand voice.

Preview Widget on Your Store
MODULE 58 // CONVERSATIONAL COMMERCE/Storefront Conversational Sales

A Live Chat Widget Customers Actually Love Using.

Sub-50ms lightweight script. Embedded order lookups, real-time product recommendations, and instant answers in your authentic brand voice.

Storefront Conversational Concierge
Bangla / English / Banglish Mixed Parser Active
Tri-lingual NLU⚡ 390ms
Demo Flow:
Customer
Bhaiya ami 5'8", 72kg. Slim fit shirt e L size ki perfect hobe?
Fihi Concierge · Real-time Catalog Query
For 5'8" and 72kg, our Slim Fit Large (41" chest) gives a tailored drape without tightening at the shoulders. We have 8 units in Navy Blue at our Banani hub.
Classic Oxford Slim Fit (Navy Blue / L)
৳2,650 BDT

8 units available · Banani Hub

The Frustration of Clunky Chat Widgets

Heavy chat widgets slow down page load times, degrade Google Core Web Vitals, and force shoppers through robotic decision trees that frustrate buyers right before checkout.

Conversational Commerce Pillars

Embedded Self-Serve Order Lookup

Sub-2s Lookup

Shoppers track orders in two clicks directly inside the widget: transit stages, courier tracking numbers, and delivery estimates.

REF: Self-Service Tracking

Dynamic Product Recommendation Cards

1-Click Cart Link

Display buyable carousel cards with high-resolution imagery, pricing, and 1-click 'Add to Cart' links inside the conversation.

REF: Conversational Commerce

Merchant Brand Customization

Zero Visual Clutter

Matches your exact palette, corner curvature, typography, and dark/light modes for a cohesive storefront experience.

REF: Theme Engine Sync

Proactive Intent Triggers

High-Intent Triggers

Trigger contextual nudges when visitors spend 45s on checkout or view shipping policies, answering hesitations before carts are abandoned.

REF: Cart Recovery Nudges

Conversational Selling Flow

How Fihi converts browsing intent into paid checkout conversions in under 60 seconds.

01Zero CWV Impact

Lightweight Script Initialization

Async 35KB bundle loads after critical CSS without impacting Core Web Vitals.

02Live Inventory Sync

Presale Sizing & Stock Guidance

Fihi queries live store inventory to verify variant availability and fit.

0324h Attributed Sale

Instant Cart Addition & Checkout

Shopper clicks buyable product card to immediately update cart and proceed.

Ready to deploy Live Storefront Conversational Selling?

Embed our lightweight 14KB widget or integrate via React/Next.js script.

Related Architecture Subpages
Back to Master /fihi Overview →
MODULE 5712 Audited Store Operations

Autonomous AI Store Actions & Resolution Engine

Set strict boundary policies. Let Fihi execute order cancellations, address updates, returns, and inventory checks with 100% deterministic guardrails.

MODULE 56Universal Agent Canvas

3-Pane Omnichannel Unified Conversation Inbox

Consolidate email, storefront chat, WhatsApp, Instagram DMs, and Facebook inquiries into a high-speed command center with native order modification actions at your fingertips.

MODULE 59Deep Commerce Telemetry

Ecommerce Customer & Order Context Sidebar

Every support ticket is automatically enriched with lifetime order value, real-time courier checkpoints, past return frequencies, and instant store actions.