1. The Fragmented Law Practice
Commercial legal chambers in South Asia traditionally manage operations across 4 or 5 disconnected systems: WhatsApp threads for client communication, unindexed local hard drives for document drafts, physical diary notebooks for court cause lists, and manual spreadsheets for fee billing.
When a key associate leaves, firm institutional memory disappears. Senior partners waste hours reviewing routine contract clauses or checking court cause lists published daily on the Supreme Court website.